Agreement to Terms
"By using the LalaFood app, you will be asked to register by creating an account which requires your personal information such as name, complete delivery address, telephone or mobile number, email address and a password. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information.
You are entirely responsible for maintaining the confidentiality of your password and your account. And you are entirely responsible for all activity made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, you must immediately contact us via email at firstname.lastname@example.org. You agree to indemnify and hold harmless LalaFood for losses incurred by LalaFood or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password."
Termination Of Account
Placing Of A LalaFood Order
"Once an order has been placed in the LalaFood App, you are authorising LalaFood to process your online order. Your order shall be processed immediately and is expected to be paid for upon delivery.
However, we reserve the right to refuse the processing of your order without any notification should we find any incorrect or incomplete details, or any previous prank transactions with the given personal information. "
Cancellation Of A LalaFood Order
Orders may be cancelled within five (5) minutes from the time that the order was placed. We reserve the right to refuse any cancellation in case the order has already been dispatched for delivery prior to receipt of your request.
We shall exert reasonable efforts to meet the guaranteed delivery time, where applicable. You understand and accept, however, that any delay due to traffic, inclement weather or merchant order fulfilment delays are beyond our control and should not at any time be taken against us.
Payment For Orders
Acceptable payment is through the form of cash, wherein payment must be given to our rider upon delivery of your order. No other payment options are available for now in the LalaFood App.
LalaFood offers delivery services only to pre-defined areas. If your address is outside of the pre-defined delivery area, you will be prompted to change your delivery address. Please take that the delivery fee is based on the distance and may vary.
Trademarks and Copyrights
All trademarks, logos, and service marks displayed on the LalaFood App are registered and unregistered Trademarks of LalaFood and/or third parties who have authorized their use. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these these in any way. The use of LalaFood's trademarks on any other website or mobile application is strictly prohibited. All of the materials contained on the LalaFood App are copyrighted except where explicitly noted otherwise. LalaFood will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. LalaFood neither warrants nor represents that your use of materials displayed on the LalaFood App will not infringe rights of third parties not owned by or affiliated with LalaFood. Use of any materials on the LalaFood App is at your own risk.
Governing Law and Severability
The LalaFood App and the Content are provided on an “as is” basis. To the fullest extent permitted by law, LalaFood, its parent company, their agents, representatives and service providers, disclaim all warranties, either expressed or implied, statutory or otherwise, including but not limited to the implied warranties of merchantibility, non-infringement of third parties rights, and fitness for particular purpose. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. The LalaFood management cannot and do not guarantee or warrant that: (a) the LalaFood App will contain menus that are always accurate, complete, or updated on a timely basis as these are dependent on merchant product availability; (b) the LalaFood app will be free of human and machine errors, omissions, delays, interruptions or losses, including loss of data; (c) any files available for downloading from the LalaFood App will be free of infection by viruses, worms, Trojan horses, or other codes that manifest contaminating or destructive properties; (d) the functions or services performed on the LalaFood App will be uninterrupted or error-free or that defects in the LalaFood App will be corrected.
Limitations of Liability
LalaFood, its entities, agents, representatives, and service providers shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the websites or for any other claim related in any way to your use of the websites. LalaFood shall also not be liable for any loss, expense, cost or damage arising directly or indirectly out of or in connection with the delay beyond the estimated time or date of delivery; availability of Products at any given time; force majeure, any circumstances beyond our control, and other events which we could not have avoided even with the exercise of reasonable care; or any indirect or unforeseeable loss suffered or incurred by customers or third parties. In any event, our liability for any given transaction shall not exceed the total price charged for the relevant items.