LalaFood App Terms Of Use

These Terms and Conditions shall apply to all orders made through the LalaFood mobile app. By placing an order for Products through this Site, you agree with, and accept: (i) these Terms and Conditions and any corresponding changes thereto which we may implement from time to time; and (ii) our Privacy Policy in connection with how we process your personal information collected from this Site.  Terms of Use govern your use of the LalaFood application or herein referred to as the LalaFood App. Please read these Terms of Use carefully before using the LalaFood App.

Agreement to Terms

By using the LalaFood App, you agree to these Terms of Use and LalaFood’s General Data Privacy Policy which are incorporated herein by reference. Each time you use the LalaFood application, you reaffirm your acceptance of everything stipulated here.

The LalaFood management may change these Terms of Use at any time in its sole discretion. The modified Terms of Use will be effective immediately upon posting and you agree to the new posted Terms of Use by continuing your use of the LalaFood App. You are responsible for staying informed of any changes.

If you do not agree and do not wish to be bound by these Terms of Use, your only remedy is to discontinue using the LalaFood App.

Account Creation

"By using the LalaFood app, you will be asked to register by creating an account which requires your personal information such as name, complete delivery address, telephone or mobile number, email address and a password. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or misrepresent your identity or affiliation with any person or entity, including using another person’s username, password, or other account information.

You are entirely responsible for maintaining the confidentiality of your password and your account. And you are entirely responsible for all activity made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, you must immediately contact us via email at You agree to indemnify and hold harmless LalaFood for losses incurred by LalaFood or another party due to someone else using your account as a result of your failure to use reasonable care to safeguard your password."

Termination Of Account

The LalaFood management has the right to terminate your account and access to the LalaFood App for any reason, including, without limitation, if LalaFood, in its sole discretion, considers your use to be unacceptable, or in the event of any breach by you of the Terms of Use. LalaFood may, but shall be under no obligation to, provide you a warning prior to termination of your use of the Websites.

Placing Of A LalaFood Order

"Once an order has been placed in the LalaFood App, you are authorising LalaFood to process your online order. Your order shall be processed immediately and is expected to be paid for upon delivery.

However, we reserve the right to refuse the processing of your order without any notification should we find any incorrect or incomplete details, or any previous prank transactions with the given personal information. "

Cancellation Of A LalaFood Order

Orders may be cancelled within five (5) minutes from the time that the order was placed. We reserve the right to refuse any cancellation in case the order has already been dispatched for delivery prior to receipt of your request.

Delivery Time

We shall exert reasonable efforts to meet the guaranteed delivery time, where applicable. You understand and accept, however, that any delay due to traffic, inclement weather or merchant order fulfilment delays are beyond our control and should not at any time be taken against us.

Payment For Orders

Acceptable payment is through the form of cash, wherein payment must be given to our rider upon delivery of your order. No other payment options are available for now in the LalaFood App.

Delivery Areas

LalaFood offers delivery services only to pre-defined areas. If your address is outside of the pre-defined delivery area, you will be prompted to change your delivery address. Please take that the delivery fee is based on the distance and may vary.

Trademarks and Copyrights

All trademarks, logos, and service marks displayed on the LalaFood App are registered and unregistered Trademarks of LalaFood and/or third parties who have authorized their use. You may not use, copy, reproduce, republish, upload, post, transmit, distribute, or modify these these in any way. The use of LalaFood's trademarks on any other website or mobile application is strictly prohibited. All of the materials contained on the LalaFood App are copyrighted except where explicitly noted otherwise. LalaFood will aggressively enforce its intellectual property rights to the fullest extent of the law, including the seeking of criminal prosecution. LalaFood neither warrants nor represents that your use of materials displayed on the LalaFood App will not infringe rights of third parties not owned by or affiliated with LalaFood. Use of any materials on the LalaFood App is at your own risk.

Governing Law and Severability

"These Terms of Use shall be governed by and construed in accordance with the laws of Philippines, without regard to its conflict of laws rules. You expressly agree that the exclusive jurisdiction for any claim or dispute under the Terms of Use and or your use of the LalaFood App resides in the courts of Philippines, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action.

If any provision of these Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of these Terms of Use, which shall remain in full force and effect. No waiver of any provision in these Terms of Use shall be deemed a further or continuing waiver of such provision or any other provision."


The LalaFood App and the Content are provided on an “as is” basis. To the fullest extent permitted by law, LalaFood, its parent company, their agents, representatives and service providers, disclaim all warranties, either expressed or implied, statutory or otherwise, including but not limited to the implied warranties of merchantibility, non-infringement of third parties rights, and fitness for particular purpose. Applicable law may not allow the exclusion of implied warranties, so the above exclusion may not apply to you. The LalaFood management cannot and do not guarantee or warrant that: (a) the LalaFood App will contain menus that are always accurate, complete, or updated on a timely basis as these are dependent on merchant product availability; (b) the LalaFood app will be free of human and machine errors, omissions, delays, interruptions or losses, including loss of data; (c) any files available for downloading from the LalaFood App will be free of infection by viruses, worms, Trojan horses, or other codes that manifest contaminating or destructive properties; (d) the functions or services performed on the LalaFood App will be uninterrupted or error-free or that defects in the LalaFood App will be corrected.

Limitations of Liability

LalaFood, its entities, agents, representatives, and service providers shall not be liable for any indirect, special, incidental, consequential, or exemplary damages arising from your use of the websites or for any other claim related in any way to your use of the websites. LalaFood shall also not be liable for any loss, expense, cost or damage arising directly or indirectly out of or in connection with the delay beyond the estimated time or date of delivery; availability of Products at any given time; force majeure, any circumstances beyond our control, and other events which we could not have avoided even with the exercise of reasonable care; or any indirect or unforeseeable loss suffered or incurred by customers or third parties. In any event, our liability for any given transaction shall not exceed the total price charged for the relevant items.