Privacy Policy

What information do we collect?

We collect information from you when you place an order or register on the LalaFood app. When ordering or registering on our app, you will be asked to provide personal information such as name, complete delivery address, telephone or mobile number, email address and a password. You may, however, visit our site anonymously.

How we use cookies

Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, can keep you signed in, remember your site preferences, and give you locally relevant content. By providing your consent, these cookies helps us analyse how you use the app. You may refuse the use of cookies by selecting appropriate settings from your mobile phone.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to  respond to your customer service request and support needs more effectively) To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. To administer a contest, promotion, survey or other site feature.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

How long we retain your data

LalaFood stores your personal information in our internal database, secured but may be accessed when necessary for delivery services. We retain your personal information as long as your account is active or as long as necessary to fulfil your delivery orders.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer your personal information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety.

Access to your information

You have a right to request a copy of the information we hold on you at any time or request for the removal of your data from from our records. Please email us if you would like to receive a copy of this information – wecare@lalafood.app.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at https://www.lalafood.app/terms-and-conditions-driver.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.